Methodology
From guidance to service design
DISM translates inclusion intent into a service catalogue. Each service has an owner, actors and recipients, inputs and outputs, controls, evidence, measures, and intended outcomes.
ISO-30415:DISM / WSMI methodology
Diversity & Inclusion Service Management (DISM)
A practical service-management architecture for translating standards into owned, evidenced, measurable work.
International Standard304152021 · Edition 1Published by ISO
Applied through WSMI methodology
Applied through WSMI methodology
ISO-30415:DISM / Workforce Service Management
Work as an accountable service.
Each consequential interaction can have an owner, recipient, control, evidence record, measure, and outcome. This is WSMI's implementation architecture, not text from the ISO publication.
Methodology
Diversity types and risk domains
The diagnostic considers the populations, contexts, barriers, and consequences relevant to the organization, then connects them to workforce and stakeholder services.
Methodology
Actions, measures, outcomes
Teams document what is done, how it is controlled, what evidence exists, and whether the service is improving access, participation, equity, and experience.
The WSMI architecture
Separate standards. Connected practice.
ISO 30415 provides inclusion governance that can guide the application of ISO 30201 to human work. InclusionScore operationalizes these disciplines by treating consequential organizational interactions as measurable services.
OwnerActor & recipientInputs & outputsControlsEvidenceMeasuresOutcomes
This integration is WSMI methodology. Neither ISO standard formally requires the other.
Professional pathways remain distinct: ISO-30415:DISM leads to ISO-30415:DIP; ISO-30201:HRSM leads to ISO-30201:HRMSP. Integrated development is optional.
Explore the ISO-30201:HRSM program ↗