Diversity and inclusion guidance · Edition 1 · May 2021

DISMHuman resource management — Diversity and inclusion

Inclusion governance for every organization.

InclusionScore / WSMI certification framework DISM

International Standard304152021 · Edition 1Published by ISO
Applied through a WSMI certification framework

01 / About the standard

What this publication establishes.

ISO 30415 provides guidance for building diversity and inclusion into organizational governance, leadership, workforce practice, and stakeholder relationships. It asks organizations to consider responsibilities, actions, measures, and outcomes in their own context.

The guidance can be applied by organizations of different sizes and sectors. WSMI uses DISM to turn relevant inclusion commitments into owned services, documented controls, evidence, measures, and improvement decisions.

DISM names the InclusionScore / WSMI certification framework; ISO 30415:2021 names the ISO publication.

Scope and boundary

ISO 30415 is guidance, not a requirements-based management-system certification standard. DISM is a separate proprietary certification framework, and DIP is its professional designation; neither is an ISO-issued certificate.

Read about the standard ↗Why InclusionScore? ↗

02 / Life cycle

Two distinct journeys.

ISO publication life cycle

This records how ISO develops and maintains a publication. It is not an organizational maturity scale.

  1. 10Proposal
  2. 20Committee
  3. 30Enquiry
  4. 40Approval
  5. 50Publication
  6. 60Review

Official stage: Published; systematic review closed in September 2026. Check ISO for updates ↗

WSMI implementation journey

These are the practical stages an organization may follow. Readiness and a completed certification decision are separate.

  1. 01Discover
  2. 02Diagnose
  3. 03Implement
  4. 04Measure
  5. 05Review
  6. 06Certification readiness
  7. 07Continual improvement

03 / Sustainable Development Goals

Areas of contribution.

ISO identifies these UN Sustainable Development Goals in the official record for this standard. The numbered labels below are a text presentation, not official UN marks.

5Gender Equality
8Decent Work and Economic Growth
10Reduced Inequalities

For professionals / DIP

Diversity & Inclusion Professional (DIP)

Study the standard's purpose and its WSMI certification framework. Review the syllabus, practical exercises, assessment requirements, and current designation policy before enrollment.

Explore training ↗Why InclusionScore? ↗

For organizations

Diagnostic to readiness.

Define scope, gather evidence, examine maturity or system conformance, prioritize implementation, and prepare for appropriate independent review.

Explore diagnostics ↗

Certification authority

Standards set the reference. InclusionScore delivers the pathway.

ISO develops and publishes international standards. ISO does not certify individuals or organizations. InclusionScore provides professional certification, organizational assessment, and certification services based on international HR and DEI standards.

Learn how certification works ↗

Why apply guidance?

Turn inclusion principles into organizational practice.

Organizations apply guidance such as ISO 30415 to strengthen governance, invite meaningful workforce participation, and make inclusion practices measurable. A defined approach helps teams identify and manage people-related risks, review outcomes, and improve organizational performance over time.

DISM translates that guidance into an assessment and improvement pathway. It does not turn ISO 30415 into a requirements-based ISO certification standard.

Explore the organizational diagnostic ↗

The WSMI architecture

Separate standards. Connected practice.

ISO 30415 provides inclusion governance that can guide the application of ISO 30201 to human work. InclusionScore operationalizes these disciplines by treating consequential organizational interactions as measurable services.

OwnerActor & recipientInputs & outputsControlsEvidenceMeasuresOutcomes

This integration is WSMI service-management methodology. Neither ISO standard formally requires the other.

Professional pathways remain distinct: DISM leads toward the DIP designation; HRSM leads toward the HR-MSP designation. Each designation remains subject to its own approved certification requirements.

Explore the HRSM program ↗

DISM / ISO 30415 · International DEI & HR Standards

Inclusion and human work.
A professional collection.

Explore the second-edition DISM textbook in English, Spanish and French, alongside the ISO-30201:HRSM publication family. These companion publications support distinct inclusion and HR service-management frameworks.

ISO-30415 Diversity & Inclusion Service Management — English, second edition cover

English · Second edition · ISO 30415

ISO-30415 Diversity & Inclusion Service Management

DEI Auditor Training, Certification, and Maturity Assessment

A practical reference for inclusion governance, DEI auditing, organizational evidence and maturity assessment.

For: Inclusion and HR practitioners, auditors, consultants and organizational leaders.

Digital edition · $100 USD
Paperback · Amazon pricing and availability

ISO-30415 Gestión de Servicios de Diversidad e Inclusión Corporativa — Español, second edition cover

Español · Second edition · ISO 30415

ISO-30415 Gestión de Servicios de Diversidad e Inclusión Corporativa

Formación de auditores DEI, certificación y diagnóstico de madurez

A practical reference for inclusion governance, DEI auditing, organizational evidence and maturity assessment.

For: Inclusion and HR practitioners, auditors, consultants and organizational leaders.

Digital edition · $100 USD
Paperback · Amazon pricing and availability

ISO-30415 Gestion des Services de Diversité et d’Inclusion — Français, second edition cover

Français · Second edition · ISO 30415

ISO-30415 Gestion des Services de Diversité et d’Inclusion

Formation des auditeurs DEI, certification et évaluation de la maturité

A practical reference for inclusion governance, DEI auditing, organizational evidence and maturity assessment.

For: Inclusion and HR practitioners, auditors, consultants and organizational leaders.

Digital edition · $100 USD
Paperback · Amazon pricing and availability

ISO-30201:HRSM Human Resources Service Management Professional Certification Handbook — green cover.

International DEI & HR Standards · ISO-30201:HRSM

ISO-30201:HRSM — Human Resources Service Management

HR Management System Professional Certification Handbook

ISO establishes the standard. HRSM puts it to work.

English available now · Español próximamente · Français bientôt disponible

Standards define expectations. HRSM delivers implementation. Our Human Resources Service Management framework transforms management-system principles into measurable workforce practices, professional capabilities, and organizational accountability.

Build workforce resilience, inclusion and accountability through practical HR service management. The proprietary HRSM implementation framework connects management-system principles to measurable workforce practices across 3 functional categories, 18 domains and 369 assessment elements, supporting continuous improvement.

James Felton Keith · Keith Institute

For: HR professionals, organizational leaders, consultants, auditors, and certification learners.

English · Available Now

ISO-30201:HRSM — Human Resources Service Management

HR Management System Professional Certification Handbook

Español · Próximamente

ISO-30201:HRSM — Gestión de Servicios de Recursos Humanos

Manual de Certificación Profesional en Sistemas de Gestión de Recursos Humanos

Manuscrito y edición digital en preparación.

Nuestro enfoque HRSM

Las normas establecen expectativas. HRSM hace posible su implementación. Nuestro marco de Gestión de Servicios de Recursos Humanos transforma los principios de los sistemas de gestión en prácticas laborales medibles, capacidades profesionales y responsabilidad organizacional.

Français · Bientôt disponible

ISO-30201:HRSM — Gestion des services de ressources humaines

Manuel de certification professionnelle en systèmes de management des ressources humaines

Manuscrit et édition numérique en préparation.

Notre approche HRSM

Les normes définissent les attentes. HRSM assure leur mise en œuvre. Notre cadre de gestion des services de ressources humaines transforme les principes des systèmes de management en pratiques mesurables, en compétences professionnelles et en responsabilité organisationnelle.

Digital edition · $100 USD
Paperback — Pricing and availability on Amazon

Proprietary teaching resources informed by ISO guidance. These books do not replace official standards or imply ISO endorsement. Amazon controls print pricing and availability.